Technical Account Manager - DACH

Are you ready to power the future? At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond.With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. For our service team we are looking for committed, friendly and technology-enthusiastic reinforcement. If you enjoy dealing with people, are highly motivated and a real team player, then this position is just right for you!Location: DACH RegionYour tasks:You are a key point of contact for defined accounts and locations for internal departments such as service, logistics or salesYou will work closely with technical support to solve (escalated) problems and to process and further develop proactive activitiesYou will be in charge of developing tailor-made customer service solutions to support strategic customer goals and intensify cooperationThey ensure that customers are regularly trained and meet the required qualificationsRegular creation and presentation of account analyses to optimize processes and productsYou will work closely with Technical Support and SalesYour profile:Committed and responsible personality with completed subject-specific studies in Electrical/Electronics Technologies, or comparable qualificationsYou have a high affinity for photovoltaics and have several years of experience in service, customer service or customer careThey are customer-oriented, communicative and can convince complex facts and convey them in an understandable way. Always remain friendly to customers, colleagues and partners according to the situationYou have mastered all common Microsoft Office products and can use them safelyYou have a good command of both German and EnglishWillingness to travel occasionally for customer or site visitsWe offer you:Independent, demanding as well as varied activityQualified induction and support in our Buddy SystemA detailed introduction to our productsA high degree of responsibility and independent workAdequate pay and good social servicesNumerous further education measures/training coursesA highly motivated team and a very colloquially environmentPossibilities to work from home (optional)Country: GermanyCity: MunichRequirementsProfessional experience in Electrical/Electronics Technologies, Electrical Theory or Field Service. Solar Industry specific knowledge is a plus3-5+ year of experience in a customer facing roleProfessional verbal and written communication skills in Dutch and EnglishDemonstrated project management, account management, organizational skills, and analytical aptitudeUnderstanding of Microsoft Office tools and CRM reportingWillingness to travel, as neededFind Jobs in Germany on Arbeitnow